Challenge 

 

A Care Agency whose 300 staff care for over 1,000 vulnerable people across the Southend area, offering services ranging from Supported Living to Residential Care, to Supported Employment.  

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During the pandemic, the Agency faced the industry-wide issues of staff shortages and needing to onboard new hires quickly and securely, in order so they could provide services in line with their commitment '...to make a positive difference to peoples' lives.' This was particularly problematic considering the increase in the average number of applicants per role, and with compliance requirements in care becoming ever more complex.

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Solution 

 

Talent Clouds’ cloud-based digital platform has allowed the Agency to make its compliance and workforce management processes more efficient and cost-effective. Digitising these processes has reduced the average turnaround time for pre-employment checks, allowing candidates to begin work sooner. The cloud-based nature of the platform has also meant that candidate details only need to be inputted once for multiple checks, meaning keeping the compliance record of employees up-to-date is simpler and more cost-effective. 

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Results

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Through the use of our digital, cloud-based platform, the Agency has saved valuable time and money through reduced manual processing hours and cost savings through increased efficiency and reduced error.